Terms & Policy

Terms & Policy


These terms and conditions outline the rules and regulations for the use of Massey Merchandise LLC’s Website

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Massey Merchandise LLC’s website if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law  of USA. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Terms & Policy Changes, Updates and Renewals 

The terms and policies outlined are subject to change from time to time. It is essential that the policies outlined are maintained. When a policy change, update or renewal of this policy will be stated through the website. Also customers who have opted in to our mailing list, will receive an email when the policy is changed and/or updated.


We employ the use of cookies. By using Massey Merchandise LLC’s website you consent to the use of cookies in accordance with Massey Merchandise LLC’s privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.



Unless otherwise stated, Massey Merchandise LLC and/or it’s licencors own the intellectual property rights for all material on Massey Merchandise LLC. All intellectual property rights are reserved. You may view and/or print pages from https://www.masseymerchandisellc.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from https://www.masseymerchandisellc.com

Sell, rent or sub-license material from https://www.masseymerchandisellc.com

Reproduce, duplicate or copy material from https://www.masseymerchandisellc.com

Redistribute content from Massey Merchandise LLC (unless content is specifically made for redistribution).


User Comments

This Agreement shall begin on the date hereof, January 3, 2018. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Massey Merchandise LLC does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Massey Merchandise LLC, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Massey Merchandise LLC shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Massey Merchandise LLC reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party; The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy. The Comments will not be used to solicit or promote business or custom or present commercial activities  or unlawful activity. You hereby grant to Massey Merchandise LLC a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyper-linking to our Content

The following organizations may link to our Web site without prior written approval:

Government agencies; Search engines; News organizations; Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fund raising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. We may consider and approve in our sole discretion other link requests from the following types of organizations:

commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the  link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site. If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to customerservice@masseymerchandisellc.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.


Approved organizations may hyperlink to our Web site as follows: 

By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site. No use of Massey Merchandise LLC’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Credit & Debit Card

Any use of a Credit Card and/or Debit Card used to purchase a product(s), must be used by the Owner of the Card, have permission to use the Card, and must be of Legal age to use said card. The information on the card must match the Card Holders information, i.e,. Name, Address, City, State, Zip Code, CVV, Expiration date.  When you use a debit or credit card, you are consenting to dismiss any allegations, and/or holding Massey Merchandise, LLC., liable for any damages or misuse, please see the Fraudulent Use section. 

Credit and Debit card use is encrypted and data of the credit card is held on file for 30 days. This 30 day hold is in the event of a return & refund. You may save your credit and/or debit card information in the “My Account” section for future use and easier payment. You can remove said cards at anytime.

Credit and Debit card use is subject to a two day processing to ensure that the card is not stolen, or misused. This two day processing is combined with the processing and shipping.

Fraudulent Use

When using Massey Merchandise, LLC.,.. you are consenting to relieve Massey Merchandise, LLC from any fraudulent use that may occur. In the event that Fraudulent use such as, credit card fraud, debit card fraud, slander, extortion, misuse of the comment section, misuse of the reviews, slander, using racism, and/or the alike. Your account may go under investigation, permanently suspended and/or temporarily suspended. Any fraud or misuse will not tolerated.

Fraudulent use of a Credit and/or Debit Card will immediately have your account placed in a permanent suspension, and your information reported to the Credit Card and/or Debit Card Account Holder, as well as the issuing bank. All fraudulent uses of a debit/credit card will be reported to the Authorities for further investigation, as well as imposed consequences allowed by state law.

Returns, Exchanges & Refunds

Returns are accepted within 30 days of purchase receipt estimated Delivery. Only products that where purchased through Massey Merchandise LLC, is eligible for return within the 30 day period. If a return is necessary please contact us on our contact us page. Return on Refunds may take up to 30 days depending on the banking institution used to make the payment. Massey Merchandise, LLC., will investigate the product that was purchased to ensure it is the original product that was purchased from Massey Merchandise, LLC. 

Exchanges are not permitted on products. Please read the description before purchasing the item. Exchanges may be available in the future. When exchanges are available, this section of the policy will be updated. Please see the Terms & Policy Changes, Updates and Renewals section for further information on policy updates.

Refunds, are subject to approval. If an item is returned for a refund, there will be no partial refunds in exchange for credit. Any Refund given will be in a full refund issued after investigation of the product.

Shipping & Processing of a Product

When an item is purchased, there will be a 2-3 business day processing. Depending on the day of the week the item is purchased, i.e., orders placed on Friday (after 5 pm CST), Saturday and Sunday, will be processed on the Monday (the following business day). The order cut off for a day is 5 p.m. (CST), any order after 5 p.m. (CST) will be processed on the following business day. When the item has been processed then the shipping will proceed with a 1-6 Business Day delivery time. Otherwise stated in the description, some items may take up to 30 days.

Massey Merchandise, LLC ., is not responsible for delays in shipment that may arise, i.e.,. Natural Disaster, Weather Problems, Delayed Delivery through the Carrier, and/or change of address that has happened. Please be sure to ensure the Shipping Address is correct, i.e.,. zip code, state, city..

By Default Massey Merchandise, LLC uses the Billing Address as a method to deliver the product(s). If you would like to have an item sent to another address different from the Billing Address, you can specify that on the checkout page.

All product(s) being shipped will only be allowed to the 50 United States and Minor/Major Outlying Territories. Any International shipping will need to approved by Massey Merchandise, LLC.,. before the purchase is made, to ensure proper charge for shipping.


 All warranty deals have a customer code that is issued with each purchase. Warranties are valid for the term of that warranty length. Warranty coverage is a 360 All Around Coverage of Hardware and Software that was originally issued by the manufacturer. Any specialized parts such as high end gaming parts, and/or self modifications will be subject to replace with extra charge due before product is returned to the customer. Warranties may take up to 30 business days depending if parts are needing to be ordered. Warranties only cover usual wear and tear over a period of time of being used. Things not covered in the warranties include with limitations: water damage, fire damage and/or self destruction.

Definitions of what is not covered. Water Damage constitutes of complete submerging in water, what is covered is small spills, i.e., you spilled a little soda and it got on your keyboard, that would result in keyboard issue.. Fire Damage constitutes of the product being in burned and melted, what is covered is smoke damage, i.e., heavy smoke damage may cause soot build up, we would clean the soot out and make sure the component is in working order… Self Destruction constitutes of complete destruction of the product, i.e., taking a baseball bat and smashing the product, throwing the product off a five story building, running it over with a vehicle.. (those are real scenarios, that have come in on the warranties). If a product has been subject to self destruction, then it will not be repaired.

Products that are listed on this website will have a 90 warranty through Massey Merchandise, LLC.,. products to the Massey Merchandise, LLC Warranty is limited to:

  • Electronics

All other products will generally have a limited warranty through the manufacturer. If you would like to apply that warranty please contact the manufacturer to see what is covered.

If you have any questions or comments please feel free to contact us.


Business Supplying

Supplying a business is one of the many services we offer. If you are using Massey Merchandise, LLC., as a supplier for your business, and would like to terminate a supply contract. You must contact us within 30 days of termination. If the business is on a contract supply and uses auto payment for the supplies, the purchasing agent must ensure that all information is correct. In the event that a change of the purchasing agent changes, Massey Merchandise, LLC., must be notified of any changes such as: purchasing agent, business information, payment information, and/or delivery address. If the company information has changed this must be in writing with purchasing agents signature, to ensure that safety and authenticity of the change. If you have any comments or questions about our supplying a company, please contact us.


Custom Desktop Builds

All custom desktop builds are based on new products. We do not use refurbished products. If you are unsure on how to build a desktop, please contact us. In the event that parts are not compatible with your custom build list you send us. We may change the part to a compatible part with the same specifications or newer. All custom built desktops will have a processing time of 14-16 business days. If in the event that something is wrong with the build please contact us.


Sponsorship with Camp Nerd Foundation

The Camp Nerd Foundation is owned and operated by Massey Merchandise LLC. It reserves the right to change any information within the Foundation. If a new policy comes out it will be posted and amended. The Camp Nerd Foundation, is a foundation to teach individuals and businesses about technology. The foundation also takes donations to help students in school with the supplies that they need. The school is picked at Random.   



Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.


Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.


Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.


Content Liability

We shall have no responsibility or liability for any content appearing on this Web site. You agree to indemnify and defend us against all claims arising out of or based upon misuse of this website. No link(s) may appear on any page on this Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.



To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)

are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or

in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort

(including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


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